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Questions about an order, delivery, a prescription upload or a product? Send us a message and we'll reply by email.

Order questions

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Prescription questions

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Medical emergencies

We can't give medical advice by email. For questions about your health or a medicine, talk to your doctor or pharmacist. In an emergency, call 911.

Prefer a phone call?

Leave your number and the best time to reach you. Looking for a medicine we don’t list, one marked “Not available”, or one you can’t find anywhere? We’ll guide you – check whether we can supply it, suggest an FDA-approved alternative or tell you where to get it. We can also answer questions about an order or a prescription upload.

Please don’t include card numbers or other payment details. For medical emergencies call 911.